Terms And Conditions for Online Sales
Identity of seller
Returns, refunds and cancellations
Delivery
Price validity
Transaction currencies
Tax
Export restrictions
When will my credit / debit card be debited
The supplier of any item purchased directly from this site is NobleTech Limited
(t/a NobleTech Products) of 3rd Floor, 207 Regent Street, London, W1B 3HH, ENGLAND.
NobleTech Limited is domiciled in the United Kingdom.
Words of Worship is the software of choice for leading conferences and a growing
number of churches. If you find Words of Worship does not meet your needs or if
you find the software faulty or defective and you are unable to resolve your
problems after contacting support then you may return the software within 30
days for a refund, excluding delivery charges already incurred. When you return
the software you must remove any installed or backup copies from all of your
equipment and provide written details of the problems you had with the
software.
You may cancel your order for any reason at any time prior to delivery of the
software. The time of delivery of the software for downloaded software is the
time you first click on the Download link or button presented to you on this
site, whether or not you then complete the download and install the software.
If you have any problems downloading the software then you will be offered the
opportunity to try again until you are able to obtain the software. If you
continue to be unable to download the software and wish to receive a CD then
you can upgrade your order by contacting customer services.
Due to the nature of the product, the fact that the software can be evaluated
prior to purchase and that once downloaded it cannot be returned, there is no
right of cancellation once you have started downloading. By placing an order on
this site for a downloaded product you acknowledge that you cannot have
recourse to the EU Distance Selling Directive (Directive 97/7/EC) or the
Consumer Protection (Distance Selling) Regulations 2000 to cancel or return a
product once you have started downloading that product. This does not affect
your other statutory rights. Please contact customer
services if you need more information.
Orders for deliverable items (i.e. not software downloads) are normally
dispatched within 14 days of receipt of order and sent via first class post or
international airmail. Delivery costs are detailled on the price list on this
site. Ordering software via web-download is faster and will save you money. You
are responsible for any costs associated with your access to our website,
including charges from your telecoms or Internet service providers. We do not
make any premium rate charges for accessing our site.
The price of any item is fixed at the date of purchase. Future purchases will be
in accordance with the prices prevailing at that time.
Orders placed via credit card are priced in Pounds Sterling (GBP). Overseas
customers may still place orders using their credit cards - your credit card
issuer can advise you of the exchange rate which will be applied to your order.
All prices quoted in the European version of this site include Value Added Tax
(VAT) at the prevailing rate. Customers outside the European Union (EU) are not
liable to pay VAT and this will be reflected once the destination country is
selected at the time of order. If you are a VAT registered organisation in the
EU (excluding the United Kingdom) then you may be able to order without being
charged VAT, please contact customer services.
Import duty may be payable in some countries outside of the EU and is the
liability of the customer. This charge is set by the government of the country
exported to and, when charged, is not included on your bill.
Export restrictions
Products on this site are tailored for the country to which they are shipped.
For downloaded product the country of export is considered to be the country
your payment card is registered in. You may not commercially export product
sold to one region outside of that region. If you wish to receive product ready
for export to a specific region then please contact customer
services.
When will my credit / debit card be debited
Your credit / debit card will be debited at the time of shipping or downloading
as appropriate.
Click for answers to commonly asked questions.
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